Privacy Policy
Effective Date: April 3, 2026
OAK.SUPPORT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at oak.support, contact us through our platform, or use any of our services.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
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1. Information We Collect
We may collect information about you in several ways, including:
Personal Identification Information: name, email address, phone number, mailing address, and similar contact details you provide when filling out a form or contacting us directly.
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Professional Information: firm name, practice area,
case type, or other details you voluntarily share when applying for litigation funding, pre-settlement financing, or related services.
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Usage Data: browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.
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Communications: records of correspondence, including emails and messages submitted through contact forms.
2. How We Use Your Information
We use the information we collect to:
- Process and respond to inquiries, funding applications, and service requests
- Send confirmations, updates, and account-related notifications
- Improve our website, services, and internal operations
- Comply with applicable laws and regulations
- Protect the security and integrity of our business and clients
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3. Mobile Messaging & SMS
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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If you have opted in to receive SMS text messages from us, you may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@oak.support. Message and data rates may apply. Message frequency varies.
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4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist in operating our website or delivering services, under confidentiality obligations
- As required by law, regulation, court order, or governmental authority
- To protect our rights, privacy, safety, or property, or that of our clients or others
- In connection with a merger, acquisition, or sale of business assets, where your information may be transferred as a business asset (with prior notice provided where required by law)
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5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may configure your browser to refuse cookies or alert you when cookies are being set. Disabling cookies may affect the functionality of certain parts of the site.
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6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
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7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
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8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
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10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any such rights, please contact us using the information below.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
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12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
OAK.SUPPORT
11700 West Charleston Boulevard #170-770, Las Vegas, Nevada 89135
Phone: 833.777.5077
Email: info@oak.support